as described

Ответ от Анатолий Борисов[гуру]
Требуется: Скриншот товара, который Вы заказали, Скриншот, либо фото товара, который вы получили, номер заказа, квитанцию оплаты заказа. Стоимость доставки не включается в стоимость продукта, даже если она заложена.

Ответ от Марина[новичек]
Dear Mariy Pisanchin,
Thank you for contacting AliExpress. I am sorry to hear that you are not satisfied with your order 503973893752168.
Important:All evidence and information should be uploaded to the dispute details (pictures and videos).
Evidence or information on other websites or the message history will not be accepted.
If you can not upload the evidence-please let us know.
Problems with the orderJudgement from AEInvalid ReasonProof Guide
Accessories problemsInvalidNo problem is shown in the evidencePlease upload a new video. In the video, please charge the product and show us the indicator. Please make sure the charge cable can work well.
Response time: 5 days
Please provide evidence as "proof guide" requested(If you bought over 1 piece of products, please illustrate all the defective pieces).
Note: You can resolve the issue by clicking 'Add a New Proposal', 'Accept' (to accept the seller or AliExpress' proposal), 'Upload Evidence' or 'Edit' (to modify comments on the proposal).
If you fail to response or provide required evidence before the deadline, AliExpress would release full payment to the seller or refund the amount as per seller's suggestion and close the dispute.
Your understanding and cooperation will be appreciated.
Best regards,
AliExpress Case Management Team
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Ответ от 3 ответа[гуру]

Ответ от 3 ответа[гуру]